Christian Teen Shop

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Shipping and Returns
How much is my shipping?
 
SHIPPING RATES:
 
Order Toatal:  
 USPS First Class  
 USPS Priority Mail
up to $50.00
$2.95
$6.95*
over $50.01
 
FREE*
 
*Shipping price includes delivery confirmation and insurance.
 
SHIPPING TIME:
First Class Shipping Time: 2-5 days
Priority Shipping Time: 1-3 days
 
The shipping times are when your order leaves our facility. Orders are processed M-F and are normally shipped within 24 hours. Orders placed after 12:00 p.m. (CTS) Friday will be shipped the following business day.

Please allow enough time from when you place your order until you receive the shipment. Our stock changes daily and rings may be out of stock. Please allow for possible USPS shipping delays as sometimes it takes a package a day or two extra to get to its destination.
How do I return an item?
 
Our goal at Christian Teen Shop is to make you a satisfied customer. We offer a 100% money-back guarantee on everything we sell. If you are not satisfied with your purchase, you can return it for a refund or exchange.
 
Returns must be received within 30 days of delivery date. Packing slip must be included for a return. Please don't send an item back to us without the packing slip. Shipping is non-refundable.
 
Please add insurance and a delivery confirmation/tracking number to your package. We can't be responsible for a package that does not reach us.
 
Please allow up to 5 business days to process your return. Refunds will be issued the same method as payment was made.  Check your account for updates on your return.
 
MAIL TO: 
Christian Teen Shop
PO Box 1801
Ozark, MO 65721
I ordered the wrong ring size.
  Did you order the wrong size ring? You can take it to your local jeweler to be sized or send it back to us for an exchange.

We accept exchanges within 30 days of delivery date. Packing slip must be included for an exchange. Please do not send a ring back to us without the packing slip. Write exchange size on the packing slip. Please us a bubble/padded mailer to protect the ring and mail to the address above.

When will my order ship?
 
After you place your order, you will receive an email confirmation. You will also receive a shipment confirmation when your order has shipped. Please check your spam/junk folder for emails. You can click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order.

If an item is out of stock we will leave a note on your account and contact you by email. You will have the option to wait for the item or cancel. Please make sure you enter a valid email address and check your spam/junk folder for emails.

Don't hesitate to contact us if you have any questions. We check our emails regularly and respond quickly.